Shipping Policy
When shipping costs are applied, we work hard to consistently refine our shipping settings and give customers shipping rates that mirror our true shipping costs as closely as possible. We do not view shipping as a profit center!
Powder Coating – Powder coated items are built and delivered to our local powder coaters for finishing. Please allow 5-10 additional business days for powder coated item.
Domestic Shipping Methods:
- UPS Ground
- UPS Next Day Air
- USPS First Class Mail
- USPS Priority Mail
- Freight shipping (best carrier)
International Shipping Methods:
- UPS International
- USPS International
- International freight shipping (best carrier)
- We can internationally ship custom fuel tanks, but our website will not calculate international LTL freight. Use our instant fuel tank pricing, then contact us for a freight quote when you are ready to order.
- The customer will be responsible for all import duties and taxes.
Return Policy
We understand that sometimes a product just is not what you were expecting or simply will not work for your application. If for any reason you are not completely satisfied with a product, return it within 30 days for a no hassle exchange or return.
Return Requirements:
- Items must be in new condition.
- Returns are not accepted on any custom engraved, custom powder coated, customized dimensions, or cut lengths of material unless item arrives incorrectly made, damaged or otherwise incorrect due to our error.
- Shipping and handling fees, if applicable, are non refundable unless the return is due to our error.
- Return shipping is paid by customer unless item arrives incorrect, damaged or otherwise incorrect due to our error.
- Returned items must be received by Halk Marine within 14 days of receiving notification of your intent to return.
Return Process:
- Please confirm your item is returnable by communicating with us by email.
- Please ship the merchandise in appropriate packaging and protective wrapping.
- You refund will be processed within 5 business days of receipt of returned products.
Cancelled Orders
- If you complete your purchase on the website and decide to cancel your order, the credit card processing fee of 3% that we absorb on every transaction will not be refunded.
- If you decide to cancel the order while work is in progress on a customized product, your refund will be reduced proportional to degree of completion of the product.